Privacy Policy

At Hayoti, we take your privacy seriously. This document explains what information we collect, how we use it, and what your rights are.

What information do we collect?

When you place an order, contact us, or use the website, we may collect the following information:

Full name
Email address
Phone number
Shipping address
Order details (products purchased, amounts, dates)
Payment confirmation (not full credit card details — see below)
Messages you sent to customer service

Payment details

Credit card and payment tool details are processed directly by secure payment providers (such as Shopify Payments, PayPal, etc.). Hayoti does not store your full credit card details.

How do we use the information?

The collected information is used solely for the following purposes:

Processing and shipping orders
Customer service and responding to inquiries
Processing payments and preventing fraud
Improving the user experience on the website
Marketing and updates — only with your consent

Sharing with third parties

We do not sell your information. However, we may transfer information to third parties for operational purposes, including:

Shopify — Our website platform
Payment providers — For payment processing
Shipping providers — When delivery service is added
Marketing and analytics tools — Such as Meta Pixel, Google Analytics, and similar
Communication tools — Such as email, SMS, WhatsApp Business

Every third party we work with is committed to maintaining the privacy of information in accordance with their policy and applicable law.

Cookies

The website uses cookies for the following purposes:

Saving the shopping cart and the purchase process
Analytics and usage statistics
Targeted marketing and advertising (with consent)

You can change your cookie settings through your browser at any time.

Your rights

In accordance with applicable law, you may have the right to review, correct, or request deletion of information stored about you. For inquiries:

📧 [Email]

Data security

Hayoti takes reasonable measures to protect your personal information. However, complete security of any information transfer over the internet cannot be guaranteed.